Legal
Privacy Policy
GOVOZY respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains what information GOVOZY may collect, why it is collected, how it may be used, and the choices available to users.
1. INFORMATION WE COLLECT
Depending on how you use GOVOZY, we may collect different types of information.
Guide and Tour Leader Information
When creating or managing a guide profile, we may collect:
- First and last name
- Email address
- Mobile number
- Country
- City or region
- Mother tongue
- Tour languages
- Professional role
- Professional experience
- Specialties
- Profile photograph
- Cover photograph
- Gallery photographs
- Videos and video links
- Biography
- Professional headline
- Destinations and regions
- Contact preferences
- Blog content
- Social or professional profile links
Verification Information
Where verification is requested, GOVOZY may collect:
- Guide licence or professional guide card
- Certification documents
- Government-issued identification where required
- Information necessary to assess whether submitted documentation is valid
Verification documents are not intended to be displayed publicly unless clearly identified as public profile information.
Traveler and Visitor Information
Travelers may generally browse public guide profiles without creating an account.
Where a visitor contacts GOVOZY or uses interactive features, we may collect information such as:
- Name
- Email address
- Message content
- Technical information associated with the request
2. AUTOMATICALLY COLLECTED INFORMATION
When you use GOVOZY, certain technical information may be collected automatically, such as:
- Browser type
- Device type
- Operating system
- IP address
- Pages visited
- Approximate location derived from technical information
- Referral source
- Date and time of access
This information may be used for security, analytics, performance, and improvement of the platform.
3. HOW WE USE INFORMATION
GOVOZY may use personal information to:
- Create and maintain guide profiles
- Review guide applications
- Verify professional documentation
- Operate search and discovery features
- Enable users to contact guides
- Provide account support
- Protect the platform from fraud or misuse
- Respond to inquiries
- Improve GOVOZY
- Send important account or security communications
- Process registration payments
- Meet legal or regulatory obligations
4. PUBLIC GUIDE PROFILE INFORMATION
Information intentionally added to a public guide profile may be visible worldwide.
This can include:
- Name
- Profile photo
- Professional role
- City and destinations
- Languages
- Experience
- Specialties
- Biography
- Photos
- Videos
- Blogs
- Selected contact methods
Guides should not publish information they do not want publicly available.
5. CONTACT INFORMATION
Guides control which contact methods they choose to make available publicly through their profile.
Depending on a guide’s settings, this may include:
- Phone
Guides should understand that information displayed publicly may be viewed and used by visitors from different countries.
6. PAYMENTS
When GOVOZY payment functionality is active, registration payments may be processed through a third-party payment provider.
GOVOZY does not need to store full payment-card details where those details are handled directly by the payment provider.
Payment providers operate under their own privacy and security policies.
7. VERIFICATION DOCUMENTS
Verification and identity documents are used only for legitimate verification, fraud prevention, platform integrity, legal compliance, or related administrative purposes.
GOVOZY will not intentionally display private identity documents publicly.
Access should be limited to authorized personnel who require it for verification or support.
8. HOW WE SHARE INFORMATION
GOVOZY may share information where reasonably necessary with:
- Service providers supporting hosting, email, security, analytics, or technical operations
- Payment processors
- Professional advisers
- Government authorities where legally required
- Law-enforcement authorities where legally required
GOVOZY does not sell personal information to advertisers.
9. INTERNATIONAL USERS
GOVOZY is intended for global use.
Personal information may therefore be processed or accessed from countries other than the country where the user lives.
Where required, GOVOZY will take reasonable measures to protect personal information during international processing.
10. DATA RETENTION
GOVOZY retains personal information only for as long as reasonably necessary for purposes such as:
- Maintaining an active profile
- Providing services
- Resolving disputes
- Preventing fraud
- Keeping financial or administrative records
- Complying with legal obligations
Certain records may need to be retained after account deletion where required by law or legitimate business obligations.
11. ACCOUNT DELETION
Guides may request deletion of their GOVOZY account.
Deletion may remove the public profile, but some information may be retained where legally required or necessary for fraud prevention, dispute resolution, financial records, or security.
12. COOKIES AND LOCAL STORAGE
GOVOZY may use cookies, browser storage, or similar technologies for functions such as:
- Keeping users signed in
- Saving preferences
- Security
- Performance
- Analytics
Where legally required, consent mechanisms may be provided for non-essential technologies.
13. DATA SECURITY
GOVOZY uses reasonable technical and organizational safeguards designed to protect personal information.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
14. YOUR PRIVACY RIGHTS
Depending on applicable law and your location, you may have rights to:
- Access personal information
- Correct inaccurate information
- Request deletion
- Object to certain processing
- Request restriction of processing
- Withdraw consent where processing is based on consent
Requests may be subject to identity verification and legal exceptions.
15. CHILDREN
GOVOZY guide accounts are intended for persons aged 18 or older.
The platform is not intended to knowingly collect guide-registration information from children.
16. EXTERNAL LINKS
GOVOZY profiles may link to third-party websites or services.
GOVOZY is not responsible for the privacy practices of those external services.
17. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated as GOVOZY develops or legal requirements change.
The latest version will display its current revision date.
18. PRIVACY CONTACT
For privacy questions or requests:
Email: contact@govozy.com